Terms & Conditions sga898 — Platform User Guide

1Acceptance of Terms & Conditions

Welcome to sga898, Malaysia's leading online casino platform. These Terms & Conditions govern your use of all services provided by sga898, including the website, mobile app, games, and all related platform features.

By accessing or using the sga898 platform in any manner — including browsing the website, registering an account, making a deposit, or playing any game — you expressly and implicitly agree to be bound by these Terms and Conditions along with all related policies and guidelines.

If you disagree with any part of these Terms & Conditions, you are required to stop using the sga898 platform immediately. sga898 reserves the right to amend, update, or replace these Terms at any time without prior notice, and your continued use of the platform following any amendment constitutes your acceptance of the revised terms.

2Eligibility and Membership Requirements

The sga898 platform is exclusively for individuals who meet all of the following eligibility criteria. It is your sole responsibility to ensure you are eligible to use our services before registering or making any financial transactions.

• Minimum age requirement: You must be at least 18 years of age at the time of registration. sga898 maintains a strict zero-tolerance policy toward underage users.
• Legal capacity: You must have full legal capacity to enter into a binding agreement and use online betting services.
• One account only: Each individual is only permitted to hold one active account at sga898. Registration of multiple accounts is strictly prohibited.
• Accurate information: All information you provide during registration and the KYC process must be accurate, current, and verifiable.
• Non-sga898 Staff: Staff, agents, partners, and their immediate family members are not eligible to be active playing members on the sga898 platform.

3Account Registration & Verification Process

Registering an sga898 account is free and open to all eligible individuals. The registration process is designed to ensure the safety and integrity of the platform for all users.

During registration, you are required to provide accurate personal information including your full name, phone number, email address, and date of birth. This information will be used for identity verification (KYC) and account communication purposes.

The sga898 identity verification process (Know Your Customer — KYC) may require you to submit supporting documents such as:

• A copy of your Malaysian identity card (MyKad) or valid passport
• Proof of current address (bank statement, utility bill, or other official document)
• Payment method details used for your deposit

Sga898 reserves the right to suspend or restrict account activity until the verification process is fully completed. Failure to complete verification within the stipulated period may result in a temporary freeze or permanent closure of the account.

You are solely responsible for maintaining the confidentiality of your sga898 account password and login credentials. Please notify our support team immediately if you suspect any unauthorized access to your account.

4Deposits, Withdrawals and Financial Policies

Sga898 provides a variety of payment methods fully integrated with Malaysia's financial ecosystem for your convenience. All financial transactions are processed through secure, encrypted channels.

Accepted Deposit Methods:

• Malaysia online banking (FPX) — all major Malaysian banks
• DuitNow (instant interbank transfer)
• Touch 'n Go eWallet and GrabPay
• Local bank transfer (IBG and IBFT)
• Other approved digital payment methods as updated from time to time

Deposit Requirements: The minimum deposit amount is RM10.00. Deposits are typically processed within 3 to 10 minutes depending on the selected payment method. sga898 does not charge any processing fees on deposits; however, your financial institution may apply its own charges.

Withdrawal Requirements: The minimum withdrawal amount is RM50.00 per request. For security and compliance purposes, all withdrawals will be processed back to the same payment method used for the original deposit. Withdrawal requests submitted before 5:00 PM on business days are typically processed within 24 hours.

All account balances are held in Malaysian Ringgit (MYR). sga898 is not responsible for any losses resulting from foreign currency exchange rate fluctuations where applicable.

5Bonuses, Promotions and Wagering Requirements

Sga898 offers a wide range of attractive bonuses and promotions to its members. All bonuses are subject to the terms and wagering requirements (rollover/wagering requirements) specified for each offer. These terms are clearly stated on the respective promotions page.

General sga898 Bonus Principles:

• The welcome bonus may only be claimed once per new user who has never previously registered at sga898.
• Each bonus has a clearly stated validity period. Unused bonuses will expire automatically once the validity period ends.
• Wagering requirements (rollover) must be fulfilled before any bonus-related winnings can be withdrawn.
• Sga898 reserves the right to void any bonus suspected of being obtained through fraud, collusion, or abuse of the promotions system.
• Bonuses cannot be transferred between accounts or directly exchanged for cash.

The use of multiple accounts or wagering strategies designed solely to exploit bonuses (bonus abuse/bonus hunting) is strictly prohibited and may result in account suspension or closure without prior notice.

6Game Rules & Fairness

All games offered on the sga898 platform — including slots, Live Casino, sports betting, and table games — are operated using certified Random Number Generator (RNG) technology or through trained live dealers. This ensures every game outcome is genuinely random, free from manipulation, and fair to all players.

Sga898 works exclusively with internationally accredited game software providers. The Return to Player (RTP) percentage for each game is consistent with global industry standards and can be referenced in the help section of each game.

• Completed game results cannot be voided or altered unless a verified technical error has occurred.
• In the event of a technical disruption during gameplay, sga898 will identify and resolve the issue based on the most recently saved server records.
• Players are required to understand the rules of each game before playing. sga898 is not responsible for any losses resulting from a misunderstanding of game rules.
• Minimum and maximum wagering limits for each game are clearly stated within the respective game interface.

Any attempt to manipulate the game system, use unauthorized assistance software, or collude with other players to gain an unfair advantage is a serious violation that will result in immediate action, including account closure and forfeiture of all wins.

7Accepted User Conduct

All sga898 members are required to interact with the platform and other users in a respectful, responsible, and ethical manner. sga898 reserves the right to take action against any account that violates the established standards of conduct.

Actions that are strictly prohibited on the sga898 platform include:

• Use of automated software (bots), scripts, or third-party tools to automate gameplay or exploit the system
• Any form of fraud, misrepresentation of information, or misconduct in financial transactions
• Any attempt to hack, breach, or disrupt the security and stability of the sga898 platform
• Money laundering or use of the platform for any suspicious financial activity
• Sharing your account login credentials with others or allowing third parties to use your account
• Posting offensive, threatening, or harmful content targeting other users on the platform

Sga898 continuously monitors account activity using advanced security systems. Any suspicious activity will be investigated and appropriate action taken without prior notice to the user concerned.

8Account Closure & Suspension

Sga898 reserves the right to suspend, restrict, or close any member account at any time for reasonable causes, including but not limited to violations of these Terms and Conditions, fraudulent activity, or legal compliance requirements.

You may also close your sga898 account at any time by contacting our customer support team. Account closure requests will be processed within 5 business days. Any remaining balance in your account (after deducting any bonus funds that have not met the wagering requirements) will be returned to you via your original payment method.

In the event of account closure due to a breach of terms, sga898 reserves the right to:

• Voiding all bonuses and winnings associated with activity that violates the terms
• Withholding account balances related to ongoing investigations
• Reporting suspicious activity to the relevant authorities where required

Users whose accounts have been closed due to a violation are not permitted to re-register at sga898 using the same or different information without written consent from sga898 management.

9Disclaimer & Liability Limitation

The sga898 platform is provided on an "as-is" and "as-available" basis. While we make every effort to ensure smooth and uninterrupted operation, sga898 makes no express or implied warranties regarding the availability, accuracy, or reliability of the platform.

Sga898 is not liable for any direct, indirect, incidental, or consequential losses arising from:

• Technical disruptions, server downtime, or system failures beyond sga898's control
• Betting losses incurred in the normal course of fair gameplay
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials
• Delays in processing financial transactions due to third-party factors such as banks or payment processors
• Unavoidable technical errors in third-party systems integrated with the platform

Sga898 is not liable for any financial losses arising from betting decisions you make. Betting involves financial risk and all gaming decisions are entirely your own responsibility.

10Terms Amendment, Governing Law & Disputes

Sga898 reserves the right to amend, update, or replace these Terms and Conditions at any time. Amendments take effect immediately upon being published on the platform. It is your responsibility to review these Terms and Conditions periodically to stay informed of the latest changes.

For changes deemed material by sga898, reasonable notice will be provided via your registered email or an in-platform notification before the changes take effect. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms.

Should any dispute arise regarding the use of the sga898 platform or these Terms & Conditions, we encourage you to contact our customer support team first. sga898 is committed to resolving all disputes fairly, transparently, and within a reasonable timeframe.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute that cannot be resolved internally may be referred to the relevant arbitration body or tribunal in accordance with the dispute resolution procedures established by sga898.